How we rate fibre providers
Every provider on FibreCompass gets a score out of 5. This page explains what goes into that score, so you can judge our recommendations for yourself.
What we score
Value for money
Monthly price across common speed tiers, plus installation, router and activation costs over the first year.
Coverage
How many fibre networks the provider sells on, which decides how likely it is to be available at a given address.
Contract flexibility
Month-to-month options, cancellation notice periods and early-cancellation (clawback) fees.
Support
Available channels, hours and how quickly faults are resolved, based on published service levels and customer feedback.
Customer sentiment
Patterns in public reviews and complaints, weighted towards recent feedback.
Package quality
Uncapped and unshaped policies, fair-use terms and the router included.
Current ratings
| Provider | Score |
|---|---|
| Webafrica | 4.8/5 |
| Mind the Speed | 4.4/5 |
| Axxess | 4.3/5 |
| RSAWeb | 4.2/5 |
| Vox | 4.1/5 |
| Jenny Internet | 3.8/5 |
Where our information comes from
We use providers' published pricing and terms, network operators' coverage informationand public customer reviews. Prices and terms change often, so we review ratings regularly and update them when something material changes.
Affiliate partnerships
Some providers pay us a commission when you sign up through our links. This helps keep FibreCompass free. Commissions do not change the criteria above. Read our full editorial disclosure.
Spotted something out of date?
Tell us and we will check it and correct it. Coverage in particular changes quickly, so always confirm your exact address with the provider before ordering.
FibreCompass editorial team · Last reviewed October 2026